Microsoft cloud services outages keep into week two

Microsoft's cloud offerings problems are continuing this week with more azure and microsoft 365 services troubles for a few customers. here's what is befell and why .

Ultimate week, a first-rate azure active directory authentication problem affected users international. a observe-up trade/outlook issue later in the week affected eu and indian workplace 365/microsoft 365 customers. this week, microsoft's cloud offerings troubles are continuing, affecting some of exchange, outlook, teams and sharepoint users .

Microsoft turned into nevertheless caution a few workplace 365/microsoft 365 customers as this week kicked off of some feasible residual exchange/outlook issues, together with problems getting access to the admin center and syncing problems among outlook cellular and computer. i asked microsoft if these problems have been associated with final week's azure lively listing authentication problems, but become advised the corporation had no comment. (i'm listening to the issues had been in all likelihood no longer interrelated, for what it is worth .)

On october 7, customers, in most cases in the u.s., started reporting within the afternoon et they had been having troubles getting access to their admin center dashboards. around 2:30 p.m. et, users took to twitter and different social channels to document they had been not able to access microsoft 365 services, such as teams, alternate on-line, outlook.com, sharepoint online and onedrive for enterprise. on the identical time, warnings of troubles with azure active directory and azure networking services popped up on the azure repute web page .

See More Networking Category : Networking and Fairness .

Round four:00 p.m. et, some workplace 365/microsoft 365 clients started reporting their offerings have been improving. (for my part, i nevertheless can not get entry to my m365 admin middle, whilst of 5:00 p.m. et .)

The azure crew additionally published a initial root cause analysis around the identical time at the issues users experienced gaining access to microsoft or azure services. in that file, microsoft said among kind of 2 p.m. et and 3:40 p.m. et a subset of clients encountered issues connecting to sources that leveraged the azure network infrastructure across areas. ("sources with neighborhood dependencies inside the same vicinity have to not have been impacted," in keeping with employer officers .)

Microsoft diagnosed "a recent trade (that) become carried out to wan (huge-place-networking) assets causing connectivity latency or screw ups among areas" as the purpose. to mitigate, the azure group rolled returned the recent exchange to a healthful configuration .

In advance today, october 7, the azure group also cited that a few subset of clients experienced visitors routing to "dangerous backends" with azure the front door. microsoft attributed that issue to a "configuration alternate (which) become deployed inflicting the wrong routing of traffic" and reverted the trade to repair the problem .

The microsoft 365 group, for its part, attributed the inability to get admission to offerings to a "network infrastructure change" which may also have impacted a couple of microsoft 365 offerings, together with teams, outlook, sharepoint, onedrive for commercial enterprise and outlook.com. that identical group additionally said it brought this afternoon extra capacity to handle "an determined spike in admin center site visitors due to movements to mitigate a prior incident with similar effect ."

After last week's azure advert problem -- due to the defective checking out of a change, coupled with a rollback failure -- this week's outage is not a great look for the microsoft cloud .

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Microsoft cloud services outages keep into week two